Citizen's Advice Bureau logo Heading: West Berkshire Citizen's Advice Bureau
2nd Floor, Broadway House
4-8 The Broadway
Northbrook Street
Newbury RG14 1BA

0300 222 5941
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West Berkshire Citizens Advice Bureau is a Charity and Limited Company registered in England and Wales.

Registered Office: 2nd Floor, Broadway House, 4-8 The Broadway, Northbrook Street, Newbury. RG14 1BA.

Registered Charity No 1115036.

Registered Company No 05821486

Authorised and regulated by the Financial Conduct Authority FRN: 617791

website design by
Greenham Common Trust
Miss A sought help from the Bureau, she was paying her non priority creditors at the expense of her rent and was facing eviction. She is now paying off her arrears and has kept her home.

Mr B was helped to claim Disability Living Allowance for his terminally ill son. His son was awarded high rate care and low rate mobility amounting to over 6400 in annual award and backdating.

West Berkshire Citizens Advice Bureau is a local independent charity, please help us to continue to support West Berkshire residents like the two above.

You can donate to us on findmeagrant here: Donate to West Berkshre CAB on findmeagrant here
Or raise money for us when you shop online (at no cost to you):

We can also receive donations by text message using JustTextGiving by Vodafone. Simply text the message WBCA01 and the amount to 70070.

about us

Welcome. At West Berkshire Citizens Advice Bureau we are here to help you. Our advice is free, confidential, impartial and independent and covers a wide range of subjects.

We can work with you to sort out any debt worries or claim all the benefits you may be entitled to. We can help with housing and employment problems, or deal with queries about consumer or tax issues. We can advise on legal matters, answer questions about immigration, and we have lots of experience on family and personal matters too.

If you would like to access the National Citizens Advice website for initial information, visit

Newbury Citizens Advice Bureau, Broadway House

This website is not designed to give you advice, but it will tell you how we can work for you, and how you can get help from us.

We provide advice by telephone, and in person at a number of locations across West Berkshire. You can find out where in the pages listed on the left of your screen. Unfortunately we cannot give advice by e-mail.

We also speak up for change in social policies; we can see when services and policies are failing or unjust.

We are an independent charity run by paid staff and trained volunteers, and are a qualified member of the National Citizens Advice organisation, which provides the extensive information system we use to advise clients and sets standards for advice, training, equal opportunities and accessibility in the bureau. We have been awarded the Advice Quality Standard by the Advice Services Alliance.

Advice Service Quality