we ask you

Each year West Berkshire CAB conducts a survey of its clients. We hope to find out more about who uses our service, why and what they think of it. We can use the information we receive to develop the service in a way that is most appropriate for the people of West Berkshire.

survey results

99% of those surveyed would use CAB again and recommend it to others

32% visited CAB at the suggestion of others (landlord, police, doctor, Social Services)

50% of enquiries dealt with benefit and debt issues

A detailed survey report is available on request.

you tell us

“We have had a lot of problems but thanks to the CAB our lives
and our children are much more happy.”

“I now know there is someone who can help no matter what the problem.”

“Extremely helpful and immediately put me at my ease, full marks.”

“If only all associations/organisation were this helpful,
the world would be a better place.”

“CAB actually prevented me being taken to court.”

“CAB kept me and my family together.”

“CAB has kept me from going mad with worry… nothing seems too much.”

“Thorough and sensitive to my situation.
I could not have found this kind of help anywhere else.”

“To be quite honest you have been a godsend. Without your help and support
I would have had some kind of breakdown.”

“Incredible service: I would find it harder to cope in the community if this service was lost.”